[Notice of the resumption of the Sumapura Movie Service]
Thank you for using Sumapura Movie.
Due to unauthorized access (ransomware attack) by a third party to the cloud provider we use (IDC Frontier Co., Ltd. "IDCF Cloud" East Japan Region 1), we had temporarily suspended the Sumapla Movie service. However, we have now completed the recovery work and security checks, and will resume the service from Tuesday, October 20, 2026.
We sincerely apologize for the great inconvenience and worry caused to our customers who have been using our services for an extended period.
Note
1. Service resumption date
Tuesday, October 20, 2026
2. Data recovery status
System data and content data have been successfully restored.
3. Status of personal information
There has been no external leakage (disclosure) of the email address and password we have received.
4. Information regarding VR content
Some VR content is taking some time to prepare for release. We will release it sequentially as soon as it is ready.
Once again, we sincerely apologize for the great inconvenience and concern caused to all users of Sumapura Movie.
■ Eligible Products
Music & Movie Card "Yellow Brick Road"
■ Contents
[Music] *Available as usual
Yellow Brick Road (common to all versions)
[Movie] *Currently unavailable for viewing
AVZ1-61825/B: MIZUKI is CALLING… (Vol.01 MORNING CALL)
AVZ1-61826/B: NEO is CALLING… (Vol.01 MORNING CALL)
AVZ1-61827/B: REIA is CALLING… (Vol.01 MORNING CALL)
AVZ1-61828/B：RYOTA is CALLING… (Vol.01 MORNING CALL)
AVZ1-61829/B: SOUMA is CALLING… (Vol.01 MORNING CALL)
AVZ1-61830/B: TAKERU is CALLING… (Vol.01 MORNING CALL)
AVZ1-61831/B：TSUBASA is CALLING… (Vol.01 MORNING CALL)
AVZ1-61832/B: YUGA is CALLING… (Vol.01 MORNING CALL)
Due to unauthorized access (ransomware attack) by a third party to the cloud provider we use (IDC Frontier Co., Ltd. "IDCF Cloud" East Japan Region 1), we had temporarily suspended the Sumapla Movie service. However, we have now completed the recovery work and security checks, and will resume the service from Tuesday, October 20, 2026.
We sincerely apologize for the great inconvenience and worry caused to our customers who have been using our services for an extended period.
Note
1. Service resumption date
Tuesday, October 20, 2026
2. Data recovery status
System data and content data have been successfully restored.
3. Status of personal information
There has been no external leakage (disclosure) of the email address and password we have received.
4. Information regarding VR content
Some VR content is taking some time to prepare for release. We will release it sequentially as soon as it is ready.
Once again, we sincerely apologize for the great inconvenience and concern caused to all users of Sumapura Movie.
■ Eligible Products
Music & Movie Card "Yellow Brick Road"
■ Contents
[Music] *Available as usual
Yellow Brick Road (common to all versions)
[Movie] *Currently unavailable for viewing
AVZ1-61825/B: MIZUKI is CALLING… (Vol.01 MORNING CALL)
AVZ1-61826/B: NEO is CALLING… (Vol.01 MORNING CALL)
AVZ1-61827/B: REIA is CALLING… (Vol.01 MORNING CALL)
AVZ1-61828/B：RYOTA is CALLING… (Vol.01 MORNING CALL)
AVZ1-61829/B: SOUMA is CALLING… (Vol.01 MORNING CALL)
AVZ1-61830/B: TAKERU is CALLING… (Vol.01 MORNING CALL)
AVZ1-61831/B：TSUBASA is CALLING… (Vol.01 MORNING CALL)
AVZ1-61832/B: YUGA is CALLING… (Vol.01 MORNING CALL)